Official Support Architecture
We Are Here To Assist You
Whether you are a commuter needing help with a past trip, a driver partner with a payout query, or an official inquiry, reach our grounded regional support desk.
Official Helpline
Mon – Sat, 09:30 AM to 06:30 PM IST
Passenger Support Email
Driver Partner Desk
Grievance Officer (IT Act)
Corporate Office
Hemkumari N 23 2, Haldibari, Cooch Behar, West Bengal 735122, India
Ongoing Ride Emergency?
Use the in-app 24x7 SOS button for immediate live dispatch intervention or dial 112 for local emergency services.
Looking to delete your account? Go to Account Deletion Portal
Send Us a Direct Message
Fill out the form below and our dedicated support team will get in touch with you.